WHAT DO I DO IF THERE IS A PROBLEM WITH MY ORDER?
Please send an email with your order number (you can find this in your email confirmation) and a description of the issue to firstname.lastname@example.org and we will get back to you as soon as we can.
HOW OFTEN DO YOU SHIP ORDERS?
We ship orders at least once a week.
HOW LONG DOES SHIPPING USUALLY TAKE?
Singapore/local orders take 3 working days. International orders will take 2 weeks.
Some orders will take longer depending on cultural events (during holidays postal carriers usually see a significant influx of orders needing to be processed and therefor shipping times are affected) and region (often orders to rural areas will take longer than those to metropolitan areas). If you are worried, please feel free to email us at the address above.
ANY OTHER QUESTIONS?
Please email me at email@example.com